Bilingual Licensed Insurance Customer Service

Company: Alex Mora - State Farm Agency
Location: Irvine
Posted on: July 18, 2025

Job Description:

Bilingual Licensed Insurance Customer Service Location: Orange, CA, 92867 Salary: $55000.0 - $100000.0/year Experience: 2 Year(s) Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Orange, CA. This is an in-office position. 3. Must be fluent in Spanish and English. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. What we offer: Base Salary plus commission/bonus Group health plan. $300 monthly allowance. Dental and Vision; paid by owner. Group Life $75,000; paid by owner. 401k with 4% match Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Opportunity for growth. We can train you and license you to represent State Farm and the insurance industry with integrity and professionalism Team environment with great people in a professional, team focused, goal oriented environment Requirements Bilingual (Spanish/English) Must be licensed in P&C minimum Life & Health insurance license (must be able to obtain) Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer PIf80f74ef545c-37456-37970095

Keywords: Alex Mora - State Farm Agency, Aliso Viejo , Bilingual Licensed Insurance Customer Service, Sales , Irvine, California