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Consultant II

Company: UST Global Inc
Location: Aliso Viejo
Posted on: November 21, 2020

Job Description:

Customer Trainer/Consultant
UST Global is looking for a highly energetic and collaborative Customer Trainer/Consultant who is responsible for the development; implementation and management of training and business process improvement initiatives for HPS customers. The Customer Trainer will develop; implement and manage HealthRules Payor (HRP) learning and development programs for HPS customers who have or are in the process of implementing HealthRules Payor applications. Work collaboratively to facilitate the design; development and implementation of policies; procedures and practices related to business operations using HRP.
As a Customer Trainer at UST Global; this is your opportunity to:
1. Help clients define business problems requiring business process improvements and training
2. Deliver recommendations to clients after analyzing the HRP business/technology ecosystem of the client
3. Identify best practices for HRP-related workflow and business processes
4. Recommend accelerators; reusable assets etc. as required
5. Shortlist potential opportunities and execute consulting engagements focused on HRP documentation; process mapping; training and standard operating procedure development
6. Engage with client stakeholders during advisory engagements
7. Develop USTs Brand with the client

You bring:
Bachelor s degree and/or equivalent experience
8+ years of overall experience in business requirement; training; project management; and system/process implementation
Minimum of three years of hands-on experience with HRP applications

For this role; we value:
The ability to adapt quickly to a fast-paced environment
Excellent written and oral communication skills
The ability to understand speak technology
Thorough understanding of agile software development methodologies
Ability to coach the team to reach their full potential
Ability to gel with the team well and build a self-organized and highly energetic team

Overall Experience level: 8+ years of operational management and/or Project Manager experience. Experience in business requirement definition; training; project management; and HRP system/process implementation. Management consulting and health plan operations experience preferred.
Location: Remote with extensive travel to customer sites

UST Global celebrates diversity and inclusion. We are an Equal Employment Opportunity employer. We welcome candidates to apply for employment from diverse backgrounds and believe your unique perspective adds to the richness of our company culture. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Keywords: UST Global Inc, Aliso Viejo , Consultant II, Professions , Aliso Viejo, California

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