Help Desk Support Administrator
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Help Desk Support Administrator -
Temporary - Remote.
Key Responsibilities
Provide first and second-level technical support to internal and
external users on various hardware and software platforms
Maintain records of all support requests and ensure prompt and
professional responses
Administer and configure new hire hardware and software, and
provide training on technical processes
Required Qualifications
Associates in computer science or a certificate in computer
technology from an accredited institution
2 years of experience in a Help Desk role may substitute for the
degree
Proficiency in Microsoft Office 365 applications and PC hardware
support
Experience with ticketing systems and providing support via various
communication platforms
Ability to conduct group training sessions on new technical
processes
Keywords: VirtualVocations, Aliso Viejo , Help Desk Support Administrator, Other , Vista, California
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