Provider Experience Representative
Company: VirtualVocations
Location: Vista
Posted on: May 3, 2025
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Job Description:
A company is looking for a Provider Experience Representative to
provide customer service to healthcare providers.
Key Responsibilities
Respond to provider inquiries and escalated calls, ensuring
adherence to policies and compliance guidelines
Collaborate with relevant parties to deliver excellent customer
service and resolve issues promptly
Provide accurate information regarding claims, benefits, and
payments, while assisting with provider appeals and education
Required Qualifications
High school diploma/GED or equivalent working knowledge
3-4 years of experience in a high volume service center or managed
care environment
Strong organizational skills and operational knowledge of data
entry and computer systems
Ability to multitask and maintain professionalism in a fast-paced
environment
Knowledge of medical claims, billing, and coding is preferred
Keywords: VirtualVocations, Aliso Viejo , Provider Experience Representative, Other , Vista, California
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