Remote Customer Care Specialist

Company: VirtualVocations
Location: Norwalk
Posted on: May 3, 2025

Job Description:

A company is looking for a Customer Care Specialist I - Technical Support.
Key Responsibilities

Provide real-time troubleshooting assistance to customers regarding their equipment and services
Resolve issues on the first call and suggest relevant products and services
Deliver exceptional customer service by assessing needs and exceeding customer expectations

Required Qualifications

High school diploma, GED, or relevant work experience
6 months of experience in customer service or sales
High-speed internet connection available at home
Preferred experience includes troubleshooting hardware/software issues and meeting sales goals
Enthusiastic and adaptable with a focus on customer experience

Keywords: VirtualVocations, Aliso Viejo , Remote Customer Care Specialist, Other , Norwalk, California

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