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Call Center Representative

Company: Aliso Ridge Behavioral Health & Anaheim Community
Location: Aliso Viejo
Posted on: August 4, 2022

Job Description:

Job Description To assess the needs of prospective patients and phone callers and ensure their referral to the service or resource to best address those needs. Requirements Education and Licensing: Bachelors/Masters degree in a related field or Current state of California RN license, or LVN, or CADC/CATC, or LMFT/AMFT/MFTi, or LCSW/ACSW Knowledge and Experience: 6 months experience in an acute psychiatric and/or substance use disorder setting (preferred) 6 months experience in admissions or intake (preferred) Familiarity with continuum of care and clinical terminology Knowledge of DSM V diagnostic criteria Current CPR certification Current CPI certification (or within 30 days of hire) Benefits Health Insurance Vision Insurance Dental Insurance 401k Retirement Plan Healthcare Spending Account Dependent Care Spending Account Life Insurance (Supplemental Life, Term and Universal plans are also available) Short and Long-Term Disability (with additional buy-opportunities

Keywords: Aliso Ridge Behavioral Health & Anaheim Community , Aliso Viejo , Call Center Representative, Other , Aliso Viejo, California

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