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Patient Pay Collector

Company: NVISION Centers
Location: Aliso Viejo
Posted on: January 17, 2022

Job Description:

NVISION Eye Centers is one of the largest providers of LASIK and Cataract surgery in the U.S. with 29 centers in California, Nevada, Arizona, and Oregon. An innovative leader in ophthalmology, NVISION is dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry.The Patient Pay Collection position is responsible for ensuring accurate patient account resolution. The candidate must have strong communication and customer service skills. The candidate must be attentive to detail, organized, process-driven, collaborative, and possess strong time management skills.RESPONSIBILITIES: - Communicate directly with patients regarding their financial responsibility - Answer patient questions related to interpreting explanation of benefits and advise them on their insurance coverage in relation to the open balance - Timely and accurately document all calls and the relevant actions taken in the patients' account - Gathering and securing all information needed for billing, follow up, and payment of patient accounts - Manage outstanding self-pay accounts and status for management - Develops expertise and product specific knowledge on claim collections - Ability to prioritize workload and identify key projects that will result in reduction of outstanding accounts receivable - Collaborate with RCM leadership to implement collection strategies achieving department goals - Other projects as assignedREQUIREMENTS: - Experience with physician billing - 3+ years of success in medical billing and/or collections - Intermediate level experience with Microsoft Word and MS Excel - Excellent verbal and written communication skills. - Bilingual in Spanish a plus - Exceptional people skills

Keywords: NVISION Centers, Aliso Viejo , Patient Pay Collector, Other , Aliso Viejo, California

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