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Director, Production

Company: NCsoft
Location: Aliso Viejo
Posted on: May 3, 2021

Job Description:

WHO WE ARENCSOFT is a premiere digital entertainment company and global publisher with worldwide locations and more than 4,000 employees focused on bringing extraordinary games to life for millions of fans around the world. Established in 1997 and headquartered in Seoul, South Korea, we quickly became a key leader in online games. Best known for critically acclaimed franchises including Lineage, Aion, Guild Wars, and Blade & Soul, NCSOFT is also one of the worlds top mobile developers with Lineage 2M occupying the #1 grossing revenue slot on Google Play. Our core goal is making people in this world happier by delivering games that entertain a globally connected audience has remained the same. Our culture is innovative, creative, collaborative and impactful, and we are passionate about creating the best gaming experiences for our players.WHY JOIN THE PRODUCTION TEAM?You enjoy solving challenging problems. Ambiguous problems are our friends. You clarify problems into solvable pieces, identify solutions and communicate clearly with teams and stakeholders. You lead without authorities. We are comfortable leading cross-functional teams without authority, communicating with various stakeholders and resolve conflicts. We practice empathy for everyone not only for customers.You love data-driven discussion. We love getting out hands dirty with data to understand every aspect of user behavior, identify pain points and provide engaging experiencesYou are excellent at presenting your ideas. We love people who are not only transparent, but also good story tellers. Your ideas should not stay in your mind, they must come out so that, they can move other peoples minds. An excellent presentation skill is of course a must.WHAT YOULL DOLead and mentor teams of producers and product managers to manage revenue streams and live operations for NCSOFT Wests video games including user engagement, MTX, partners, game updates, events, etc.Collaborate with individuals and teams across all disciplines to create long term, large scale project schedules, budget resources, drive milestones, and scope the projectThis includes, but not limited to defining scopes of launching specs, live updates, and other deploymentsLead various teams such as QA, DevOps, Localization, and so on to align and achieve the same goalsIdentify and mitigate risks throughout the product lifecyclesIdentify risks in advance to minimize impacts on the product lifecyclesLead related stakeholders to develop policies and work processes to address specific risks and perform after-incident recoveriesReport to the exec team on the status of your projects and products on a regular basisClear communication with the exec team is a key to help make right business decisionsShare your insights with execs on a regular basisDevelop effective reporting formats and structures to improve the communication with execsDevelop strategies for the product, new features, and new user acquisitionBuild models and forecasts to prioritize and predict the impact of new features for new and live games that you are assigned toLeverage user research, market research, and analytics data to build a deep understanding for the game and the players, identifying ways to further grow strengths and bolster against weaknessPresent your strategies to stakeholders to align and drive them for the same goalsRoll up your sleeves to execute the plans that you put togetherLead a new project effort to build stronger product pipelines for NCSOFT WestOther duties as assigned.WHAT YOULL NEED TO BE SUCCESSFULBA/BS degree required (MBA preferred) in statistics, business, computer science, psychology, or economics10years game industry experience5years video game publishing experience managing product related teams7years experience in publishing, and live operation for free-to-play online gamesHave an experience of launching at least 1 new Triple-A title and live operationsHave an extensive knowledge in MMORPG genreAbility to create project schedules and milestones and monitor the progress of department milestones and individual tasks against those schedulesPassion for games and desire to create fun and engaging online experiences.Excellent organization skills, attention to detail and the ability to multi-taskExtensive knowledge and understanding of game design fundamentals with the ability to prioritize feature and content improvements, earn influence across teams and regions, and deliver measurable product improvements to a live productStrong communication, collaboration, and leadership skills with a proven track record of working in successful teamsAnalytical skills comfortable with a wide range of industry standard analysis, e.g. multivariate testing, linear regressions, time series forecasting, ANOVA. etc.Exceptional Microsoft Excel and PowerPoint skillsExcellent execution skills that will realize strategies and tacticsDeep knowledge of the online free-to-play games from user data analysis to monetization planningExperience or knowledge of gaming industry and/or online entertainment companiesComfortable presenting complex findings to varied groups in a concise, digestible wayExperiences leading multi-functional teamsAbility to foster open communication, influence others, and write and speak with impactSDL2017

Keywords: NCsoft, Aliso Viejo , Director, Production, Other , Aliso Viejo, California

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