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Business Support Specialist

Company: Monster
Location: Aliso Viejo
Posted on: April 4, 2021

Job Description:

The Business Support Specialist plays a crucial role in the daily operations of Mnet Financial and its subsidiaries.Primary Tasks: (Part Time position / local residents to apply only) Processing, sending dispute response letters in accordance with the FDCPA Processing and sending all In-house mail Processing new business for our First Party clients in the CollectOne Queue.There are several checks and balances that need to be done prior to dropping the new business. The Business Support Specialist will check the new business for completeness and accuracy and escalate any issues to client services. Scanning (as needed) Special Assignments as needed or requested.Business Support Specialist Overview:Our customers (the medical providers) are generally on 1 of the 5 major practice management software serving the surgical world: Advantx, SIS, HSTpathways, Amkai, Cerner and Meditek. Mnet must interact with these softwares in order to provide ARM services to our customers.Internal Business ProcessOperating system: Mnet's operating system is CollectOne (COLLECTONE). COLLECTONE is leading Accounts Receivable Management software that caters to the collection agency industry. COLLECTONE software supports nearly all aspects of a collection agency's departmental functions such as: Customer Service Collection Call Center (Collectors) Sales Legal Services Data Entry Accounting / Invoicing Online Client Access Executive Oversight and ManagementMnet's primary functions require interaction with key vendors, including: Credit Reporting Agencies Print and Mail Distribution Predictive /Automated Dialing Payment Processing - credit card, ACH, merchant and banking Skip TracingNote: COLLECTONE offers integration solutions with these key vendorsAdditional programs and software used by Mnet Financial include: SalesForce Constant Contact QuickBooks Safe Track Licensing Microsoft Office and OutlookMnet's professional services vendors include: Tax/ booking CPA firm Corporate Attorney's FirmCOVID-19 precautions

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

Keywords: Monster, Aliso Viejo , Business Support Specialist, Other , Aliso Viejo, California

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