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Operations Coordinator (Scheduling)

Company: NFP Corp
Location: Aliso Viejo
Posted on: January 9, 2021

Job Description:

Our NFP Retirement division is seeking an Operations Coordinator to join the team. The Operations Coordinator is responsible for scheduling client appointments at a high volume as well as other administrative duties. This individual must demonstrate a high standard of professionalism, accuracy and efficiency.Primary Responsibilities:

  • Schedules client appointments
  • Coordinates travel arrangements (using the company travel agency)
  • Sets and confirms consultant appointments
  • Reschedules appointments
  • Answers and refers phone inquiries
  • Manages/updates databasesKnowledge, Skills, Abilities Required:
    • Excellent written and oral communication skills
    • Strong organizational skills with the ability to multi-task
    • Accurate typing skills
    • Capacity to respond appropriately to clients and escalate issues to management if necessary
    • Ability to apply problem-solving skills to complete tasks
    • Must work well in a team environment with a positive attitudePreferred Experience:
      • Strong working knowledge of Microsoft Office products and/or other computer software systemsWho We AreWe're NFP, a four-time Best Places to Work award winner in Business Insurance for 2017, 2018, 2019, and 2020. We are also recognized as an Elite 2018 Agency award winner named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ nationwide offices and 17 international locations. To learn more, please visit: https://www.nfp.com/ What We OfferNFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.NFP and You... Better. Together.NFP is an inclusive Equal Employment Opportunity employer.

Keywords: NFP Corp, Aliso Viejo , Operations Coordinator (Scheduling), Other , Aliso Viejo, California

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