Director Patient Support and Market Access Technology

Company: Otsuka Pharmaceutical
Location: Aliso Viejo
Posted on: May 22, 2023

Job Description:

At Otsuka, we defy limitation, so that others can too. We have an unwavering belief in doing more. In transcending expectations. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology. Our culture is rooted in our Japanese heritage and almost 100-year history. Otsuka-people live by the core principles of Jissho - the achievement, completion, and discovery of truth; and Sozosei - pursuing that which only Otsuka is capable of delivering. We approach our business and overcome challenges through perseverance, unconventional thinking and humility. Learn more about Otsuka Pharmaceutical Company on its global website at Learn more about Otsuka in the U.S. at . Otsuka IT is embarking on an ambitious transformation plan. Our Commercial Business Technology team works closely with the Otsuka Commercial organizations to enable new and improved ways of connecting, interacting and supporting our customers and patients through digital channels and technologies. Director IT Business Partner / Channel Strategy, Patient Support, and Market Access Technology The Director, Channel Strategy, Patient Support, and Market Access Technology engages and partners with Commercial business leaders to understand business priorities and needs, and then translate them into technology solutions. The Director is responsible for the end-to-end process from engaging with business leaders to the implementation, operation, measurement, and continuous improvement of technology solutions and services. Core Responsibilities: Business Relationship Management: Establish trusted relationships with key stakeholders in Commercial business functions. Shape demand and requirements; challenge where appropriate. Strategy and Thought Leadership: Plan and drive technology solutions that deliver Commercial business outcomes. Maintain technology roadmaps that align with Commercial business strategies. Develop business cases for large technology initiatives; evaluate and qualify opportunities. Team Leadership: Oversee multiple delivery teams responsible for gathering detailed requirements, managing initiatives and developing the technology solutions. Develop the team. Establish and Lead Governance: Build and maintain the project portfolio for assigned area. Lead technology governance processes, working with cross functional stakeholders to gain alignment. Drive prioritization of the backlog; shape and manage demand. Coordinate closely with the IT Portfolio and Project Management Office. Financial Management and Oversight: Lead the development of annual budgets and periodic forecasts and re-plans. Own and maintain the IT budget for assigned area, including investments and expenses for assigned projects, platforms and services. Subject Matter Expert and Innovation Leader: Serve as the SME for assigned area throughout the organization. Maintain awareness of industry trends. Identify opportunities for business process and technology improvements and value creation. Vendor Management: Lead vendor and partner evaluation, selection, and management for assigned area, working with the IT Vendor Management team for assigned services and projects. The candidate should have excellent communication skills and be politically and technically savvy. This Director role is the face of IT to our business clients in these important areas. The candidate should have a track record of creating effective partnerships between business and IT. The director should have demonstrated experience developing IT Strategies and working with business partners to implement technology that helps in business transformation. The candidate must be a seasoned IT Professional with skills in leading cross-functional on-shore and off-shore teams, experience managing on-premise and web-based software products, and establishing governance frameworks to manage roadmaps. Experience in IT Product Development is a huge plus. Qualifications and Requirements Minimum 12 years' experience in enterprise IT management, 4 in a leadership role Minimum 7 years' experience working with required - Health Cloud, Marketing Cloud, Service Cloud, and Social Studio required Experience with the Veeva Suite Required - CRM, Promomats, Align Experience with Snowflake and AWS highly preferred Experience managing vendors for projects and service delivery is required Experience leading people is required Experience working in a highly regulated industry preferred - Pharma experience highly preferred Lean Sigma Certification and PMP preferred Bachelor's degree is required, Degree in computer science, marketing, business administration or related discipline is preferred. MBA preferred Must understand systems development lifecycle deployment methodologies including Agile. Must have strong analytical and problem-solving skills. Must have proficiency using Microsoft Office (Excel, Word, PowerPoint, Visio) at advanced level. Ability to communicate effectively with all levels of the organization. Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders, and business concepts to the technical teams. Up to 10% travel is required based upon business needs. Annual Salary : Minimum $0.00 - Maximum $0.00, plus annual incentive: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. Come discover more about Otsuka and our benefit offerings; Company benefits: Comprehensive medical, dental, vision and prescription drug coverage, company provided Basic Life, AD&D, Short-term and Long-term Disability insurance, tuition reimbursement, a 401(k) match, PTO allotment each calendar year, paid holidays, and paid leave programs as well as other company provided benefits. Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status. Statement Regarding Job Recruiting Fraud Scams : At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: . If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: , or your local authorities.

Keywords: Otsuka Pharmaceutical, Aliso Viejo , Director Patient Support and Market Access Technology, IT / Software / Systems , Aliso Viejo, California