AlisoViejoRecruiter Since 2001
the smart solution for Aliso Viejo jobs

Customer Service Representative (F/T, Day Shift)

Company: 1800 Battery
Location: Aliso Viejo
Posted on: November 23, 2022

Job Description:

We are seeking courteous and professional self-starters to join our team of Customer Service Representatives for our day shift. A successful candidate will have experience answering customer calls, utilizing company policies to solve customer issues, and sending customers to the appropriate department when necessary. This position will work independently during certain hours, and with a team at other times. Our Customer Service Representatives are often the first point of contact for customers' product issues, so we are looking for individuals with good listening and communication skills who can make quick and accurate decisions in a high volume call environment. General car battery/product knowledge is a plus, but is not required and can be trained.


* Provide a high level of customer service to end users while answering high volume inbound calls from customers.
* Answer questions about products and services offered.
* Interact with product providers to reserve products for field Roadside Technicians.
* Interact with field Roadside Technicians to provide product information and pickup location.
* Resolve customer concerns in a timely manner.
* Address customer charges in a fair and consistent manner.
* Handle incoming emails from customers.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

* Day shift
* Monday to Friday

* High school or equivalent (Required)

Work Location: One location%58047475%

Keywords: 1800 Battery, Aliso Viejo , Customer Service Representative (F/T, Day Shift), Hospitality & Tourism , Aliso Viejo, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Aliso Viejo RSS job feeds