Assistant Executive Housekeeper
Company: Homewood Suites
Location: Aliso Viejo
Posted on: August 6, 2022
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Job Description:
The purpose of an ASSISTANT EXECUTIVE HOUSEKEEPER- Salary is to
assist in managing the housekeeping department by overseeing the
planning, organizing, and execution of department s
activities.ESSENTIAL DUTIES AND RESPONSIBILITIES:Plans and
organizes the cleaning of all guests' rooms and public
areas.Provides daily cleaning assignments to room
attendants.Addresses associate issues in conjunction with the
Executive Housekeeper.Manages staffing fluctuations.Ensures that
all housekeeping associates have been thoroughly trained and are
consistently following service standards and procedures.Inspects
cleanliness of all hotel rooms and public areas.Provides current
and prospective associates with information about company policies
and job duties.Performs difficult staffing duties, including
dealing with understaffing, resolving disputes, and assistance in
administering disciplinary procedures.Effectively communicates with
the front desk to update the room status and any delays when
necessary.Provides support to Executive Housekeeper in the delivery
of incentives and programs that promote positive associate
relations.Provides support to Executive Housekeeper to ensure that
guest satisfaction scores meet or exceed brand benchmarks.Performs
any other duties as requested by supervisor.Reasonable
accommodations may be made to enable individuals with disabilities
to perform essential duties.QUALIFICATIONS AND
REQUIREMENTS:EDUCATION/EXPERIENCEBachelor's degree (B. A.) from
four-year college or university; or one year plus of related
experience and/or training; or equivalent combination of education
and experience.COMPUTER SKILLSAbility to interpret and perform
intermediate computer functions.Must be proficient in Outlook, Word
and Excel.SUPERVISORY RESPONSIBILITIESPosition has supervisory
responsibilities.WORK ENVIRONMENTBe able to work in a standing
position for long periods of time up to 8 hours a day.Ability to
perform assigned duties with attention to detail, speed accuracy,
follow through, and work with a minimum supervision.Ability to
exert physical effort consistent with cleaning assigned rooms as
per the hotel standards.Ability to grasp, bend, and stoop; push or
pull heavy loads weighing up to 30 lbs.Our company does not
discriminate against its associates or applicants because of race,
color, religion, sex, pregnancy, national origin, ancestry, age,
marital status, sexual orientation, veteran status, physical or
mental disability or medical condition. Equal employment
opportunity will be extended to all persons in all aspects of the
employer-associate relationships, including recruitment, hiring,
advancement, compensation, benefits, training, promotion, transfer,
discipline, layoff, recall and termination. Every reasonable
accommodation will be made for disabled associates.Resumes and
applications for employment will be evaluated on the basis of
qualifications to meet the requirements of the position and ability
to perform the requirements of the position.
Keywords: Homewood Suites, Aliso Viejo , Assistant Executive Housekeeper, Hospitality & Tourism , Aliso Viejo, California
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