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Executive Housekeeper - Homewood Suites - Aliso Viejo (Aliso Viejo, CA)

Company: Homewood Suites - Aliso Viejo
Location: Aliso Viejo
Posted on: November 19, 2021

Job Description:

Executive Housekeeper

ESSENTIAL DUTIES AND RESPONSIBILITIES:


-Responsible for hiring, training and managing the performance of housekeeping staff and supervisors.
-Plans, organizes, and assigns the cleaning of all guest rooms and public areas.
-Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.
-Maintain accountability for all supervisors and room inspectors.
-Ensures that all housekeeping team members have been thoroughly trained and are consistently following service standards and procedures.
-Provide current and prospective team members with information about company policies and job duties.
-Develops and executes incentives and programs that promote positive team members relations.
-Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.
-Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
-Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.

-Ability to interpret and perform intermediate computer functions.

-Performs any other duties as requested by General Manager.

Keywords: Homewood Suites - Aliso Viejo, Aliso Viejo , Executive Housekeeper - Homewood Suites - Aliso Viejo (Aliso Viejo, CA), Hospitality & Tourism , Aliso Viejo, California

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