AlisoViejoRecruiter Since 2001
the smart solution for Aliso Viejo jobs

Guest Services Agent

Company: Homewood Suites - Aliso Viejo
Location: Aliso Viejo
Posted on: March 20, 2020

Job Description:

Guest Service Agent ESSENTIAL DUTIES AND RESPONSIBILITIES: -Provide Distinguished Hospitality that aligns with the pillars our mission statement. -Operate reservation, property management and credit card systems, following all safety and security procedures. -Maintain accurate cash sheet. Responsible for cash drawer balancing. -Operate phone system and disperse calls as required by your shift. Take guest messages and faxes with accuracy, always noting the date and time of message. -Know emergency procedures and how to respond. -Never say a guest's room number or personal information out loud. -Be knowledgeable of hotel promotions. -Know daily room rate, room types, hotel amenities, and local attractions, shops and restaurants. -Complete daily reports, audits correspondences etc. as required by your shift. -Keep lobby and office area clean at all times, -Set wake-up calls as dictated by your shift. -Lock and secure area if leaving the front desk. -Create incident reports for guest injuries / issues when required. -Ensure all calls are answered timely and in a "scripted" manner. -Take and record reservations with accuracy. Confirm as requested. -Resolve guest complaints to exceed expectations. -Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. -Maintains high standards of personal appearance, hygiene and grooming, which include compliance with the dress code. -Performs any other duties as requested by supervisor. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

Keywords: Homewood Suites - Aliso Viejo, Aliso Viejo , Guest Services Agent, Hospitality & Tourism , Aliso Viejo, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Restaurant Service and Kitchen Team (3205)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda--------------------s mission alive in our restaurants by creating food with passion, (more...)
Company: Panda Express
Location: Burbank
Posted on: 04/1/2020

Restaurant Service and Kitchen Team (2299)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda--------------------s mission alive in our restaurants by creating food with passion, (more...)
Company: Panda Express
Location: Pomona
Posted on: 04/1/2020

Restaurant Service and Kitchen Team (286)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda--------------------s mission alive in our restaurants by creating food with passion, (more...)
Company: Panda Express
Location: Long Beach
Posted on: 04/1/2020


Restaurant Service and Kitchen Team (995)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda--------------------s mission alive in our restaurants by creating food with passion, (more...)
Company: Panda Express
Location: Anaheim
Posted on: 04/1/2020

Restaurant Service and Kitchen Team (1029)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda--------------------s mission alive in our restaurants by creating food with passion, (more...)
Company: Panda Express
Location: Del Mar
Posted on: 04/1/2020

General Manager 5 - Environmental Services / Custodial
Description: Unit Description Put your passion for people to work and make a real impact on patient satisfaction. Sodexo is seeking an General Manager 5 - Environmental Services / Custodial for Riverside Community (more...)
Company: Sodexo USA
Location: Riverside
Posted on: 04/1/2020

Restaurant Service and Kitchen Team (351)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Panda--------------------s mission alive in our restaurants by creating food with passion, (more...)
Company: Panda Express
Location: Montebello
Posted on: 04/1/2020

Lab Supervisor I - Chemistry - CA CLS Generalist - (3rd Shift)
Description: The West Division of LabCorp is seeking a Clinical Laboratory Supervisor for the Chemistry department at the San Diego Core Lab. The chemistry department peforms the full range of core testing inluding (more...)
Company: LabCorp
Location: San Diego
Posted on: 04/1/2020

store manager - Orange County, CA
Description: Now Brewing - Future Leaders tobeapartner br br Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners employees , customers and (more...)
Company: Starbucks
Location: Huntington Beach
Posted on: 04/1/2020

Mgr, Retail Planning
Description: KIA Motors America br br At Kia, we're creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we (more...)
Company: Kia Motors America
Location: Irvine
Posted on: 04/1/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Aliso Viejo RSS job feeds