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Concierge

Company: Belmont Village
Location: Aliso Viejo
Posted on: March 14, 2020

Job Description:

COMPANY OVERVIEW

How would you like to go to work every day working alongside Veterans, Doctors, Lawyers, Astronauts, Teachers, Professional Athletes & Movie Stars? A career with Belmont Village Senior Living allows you to do just that! Join our family you will want to stay. Receive bonuses, prizes, paid time off, and a 401k match in addition to medical, dental, vision and life insurance. Participate in philanthropic events, form lasting bonds with residents and work with management passionate about senior care and our employees. Interested in growing your career with Belmont, we will provide the training. We are proud to have industry-leading tenure, with industry-leading employee satisfaction. Belmont Village Senior Living employees have helped the company achieve the GREAT PLACE TO WORK-- award, resulting in being named one of FORTUNE's Top 50 Best Workplaces in Aging Services for two consecutive years.

POSITION SUMMARY

The Concierge possesses in-depth knowledge of the residents and local venues and travel routes to assist with providing directions to our location. Provides resort-level service to all our guests- residents, family members, vendors and service providers. Ensures prompt responses to guests' inquiries and notifies the appropriate party immediately of issues and other concerns.

ESSENTIAL FUNCTIONS


  • Coordinates transportation services for residents, scheduled and special requests.
  • Meets and greets visitors and provides information about community and local area.
  • Provides phone coverage for the community using a multi-line phone.
  • Assists residents and vendors with touchscreen visitor management system

  • Assists with resident activities as needed.
  • Sorts and directs incoming mail and deliveries
  • May monitor video surveillance.
  • May provide access to parking garage



Keywords: Belmont Village, Aliso Viejo , Concierge, Hospitality & Tourism , Aliso Viejo, California

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