Healthcare Technical Support Associate
Company: VirtualVocations
Location: Vista
Posted on: May 23, 2025
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Job Description:
A company is looking for a Healthcare Technical Support Service
Desk Associate- REMOTE.
Key Responsibilities
Provide technical assistance and support to healthcare customers
via phone, email, chat, and self-service
Respond promptly to incoming contacts and resolve over 90% of
issues at first contact
Escalate complex issues to appropriate teams and identify areas for
process improvement
Required Qualifications
1 to 3 years of customer service experience, preferably in a
contact center or healthcare setting
1 to 3 years of experience in customer problem analysis and
resolution
High school diploma or equivalent is required
Daily availability on Microsoft Teams and consistent review of
emails
Experience in a call center environment is preferred
Keywords: VirtualVocations, Aliso Viejo , Healthcare Technical Support Associate, Healthcare , Vista, California
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