Member Experience Director
Company: Invited
Location: Aliso Viejo
Posted on: January 16, 2023
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Job Description:
Job Description
Member Experience Director at Aliso Viejo Country Club
At Invited Clubs , work feels like play, as you build relationships
with your team and meet Members from all different backgrounds.
Every time you step foot in your Club, you can create magic moments
and enrich lives. We are passionate about bringing people together
and bringing out the very best in life. So, join us and be a part
of a fun, fast-paced, high-impact group of talented people, where
you belong.
Job Summary
We are actively seeking a dynamic, engaging, energetic, and
creative-thinking professional, to join and lead our Member
Experience team. This person will be strategic in understanding the
member demographics and programming while working hand in hand with
the General Manager on driving revenue, experience, and engagement.
The Member Experience Director is responsible for curating and
enhancing "ClubLife," increasing participation and engagement
through relevant programs, events, and experiences for the Members
and guests at the Club. The Director focuses on creating and
executing the Member Experience strategy, calendar of events,
communication plan, and engagement efforts for Member Programming
and Member Communications. The ideal candidate will be a connector,
able to work well under pressure, coordinate multiple tasks, solve
problems, be savvy regarding marketing strategies and social media,
and enjoy working in a collaborative team environment. To be
successful in this role, you will have a passion for creating
long-lasting memories for members and guests, experience in
customer success management, and high-level communications and team
leadership skills.
Member Engagement, Connection, Programming Day To Day
Member Communications Day To Day
Member Retention Day To Day
Lead & Supervise the Member Experience Team: Project management,
budgeting, staffing, hiring, and training of Member Experience
Manager, Member Experience Coordinator, and ClubLife Concierge
(dependent upon Club structure)
About You
About Us
Located in the hills of Saddleback Valley and surrounded by
spectacular views of pristine mountain ranges and picturesque
valleys, Aliso Viejo Country Club is an oasis from the fast-paced
life of Orange County. Aliso Viejo Country Club features one of
only two private Nicklaus Design golf courses in Orange County. The
Club provides a luxurious private club experience at an affordable
price, with the very best in golf, dining, and social activities. A
lifestyle club that provides a wide array of amenities, benefits,
and perks to the members, guests, employees, and clients at the
Club.
We are Invited, a dynamic lifestyle company that brings people
together through extraordinary experiences, impeccable service, and
opportunities to build meaningful relationships. As the largest
owner and operator of private clubs, we take pride in creating
vibrant communities where everyone is welcome and every day is a
celebration at more than 200 golf and country clubs, city clubs,
and stadium clubs in 30 states, the District of Columbia, and two
foreign countries. We offer a competitive salary and comprehensive
benefits to our team members including medical, dental, and vision,
paid time off, individual investment options (401k), fun family
culture, and professional and career development/advancement within
the company portfolio. We are a Members' haven and a home away from
home for our Employees to follow their passion for Golf, Tennis,
Fitness, Food & Beverage, Private Events, Sales, and more.
Have more questions? Check out our careers site for more details
about ClubLife, the Employee Experience, Company Benefits, and Our
Culture. Be a part of our Social Networks: LinkedIn Instagram
Twitter Facebook
Invited is an Equal Employment Opportunity Employer & participates
in E-Verify .
This job post is intended to describe the general requirements for
the position. It is not a complete statement of duties,
responsibilities, or requirements. Other duties not listed here may
be assigned as necessary to ensure the proper operation of the
Club.
Keywords: Invited, Aliso Viejo , Member Experience Director, Executive , Aliso Viejo, California
Click
here to apply!
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