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Chief Operating Officer (COO)

Company: Aliso Ridge Behavioral Health
Location: Aliso Viejo
Posted on: May 1, 2021

Job Description:

The chief operating officer (COO) is a senior executive tasked with overseeing the day-to-day administrative and operational functions of business.RequirementsKEY RESPONSIBILITIES* Oversees and directs facility growth and recommends strategies based on operational statistics and market needs and tends.* Develop and maintains relationships and marketing efforts with physicians, hospitals, medical treatment facilities, and other referral sources.* Capable of fully managing all aspects of the revenue cycle, familiar with outpatient mental health insurance coding and billing* Ensures compliance with policies, procedures and standards that have been developed to ensure quality management and adherence to state, federal and accreditation organization requirements.* Vigilantly monitors cost management in alignment with patient volumes and revenue generation.* Remains abreast of current practice standards and regulations.* Mentors' professional development of direct reports through mentorship programs.* Administers all aspects of the organization to provide effective quality care and services.* Reviews departmental productivity levels and work functions to properly allocate human resources. * Develops departmental goals for increased productivity, improved efficiencies, and enhanced customer service.* Regularly benchmarks performance measures to identify best practice and directs implementation of necessary changes. Education and Licensing * Bachelor's Degree in Healthcare Administration, Business, or another related field. Master's Degree preferred. Knowledge And Experience* Three years' experience leading a medical practice and supervising a team of employees* Three years' experience providing customer service and managing practice HR, building strong relationships to deliver customer-centric solutions, and managing conflict to find effective resolutions.* At least two years of Mental Healthcare experience.Skills And Abilities* Ensure all employees have been successfully trained to perform duties.* Manage employee performance.* Ensure the practice and staff adhere to policies, procedures and regulatory requirements.* Drive team engagement.* Development and ongoing maintenance of collaborative relations and patient referral sources.* Utilize data financial - quality - market - research to respond to business and patient needs.Physical RequirementsWhile performing the duties of this job, this position is frequently required to do the following* Use standard office equipment and access, input, and retrieve information from a computer. Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.* Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.* Give and follow verbal and written instructions with attention to detail and accuracy.* Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information. * Vision see details of objects at close range.* Coordinate multiple tasks simultaneously. * Reach forward, up, down, and to the side. * Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.* Lift up to fifteen (15) pounds. BenefitsHealth InsuranceVision InsuranceDental Insurance401k Retirement PlanHealthcare Spending AccountDependent Care Spending AccountDiscounted Cafeteria Meal PlanLife Insurance (Supplemental Life, Term and Universal plans are also available)Short and Long-Term Disability (with additional buy-opportunities

Keywords: Aliso Ridge Behavioral Health, Aliso Viejo , Chief Operating Officer (COO), Executive , Aliso Viejo, California

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