Senior NICE InContact Engineer
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Senior NICE/inContact Engineer &
Consultant.
Key Responsibilities
Serve as the primary NICE/inContact technical and strategic advisor
for a major regional deployment
Collaborate closely with the customer and client's NICE expert lead
on direction, roadmap alignment, and best practice
implementation
Provide high-level solution design, architecture guidance, and
hands-on configuration support
Required Qualifications
5+ years of deep experience with NICE/inContact systems, including
implementation, customization, and consulting
Proven ability to operate in a customer-facing, advisory role with
C-level and technical stakeholders
Fluent Spanish communication skills (verbal and written) are
essential
Strong understanding of call center strategy, contact flows,
omnichannel capabilities, and industry best practices
Ability to work independently and align closely with global project
leads and client's support teams
Keywords: VirtualVocations, Aliso Viejo , Senior NICE InContact Engineer, Engineering , Vista, California
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