Service Coordinator - San Diego
Company: Msccn
Location: San Diego
Posted on: April 1, 2026
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Job Description:
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization
works with partner companies to source qualified talent for their
open roles. The following position is available to Veterans ,
Transitioning Military, National Guard and Reserve Members,
Military Spouses, Wounded Warriors, and their Caregivers . If you
have the required skill set, education requirements, and
experience, please click the submit button and follow the next
steps. Unless specifically stated otherwise, this role is "On-Site"
Military Housing Service Coordinator – San Diego, CA Pay Range:
$24.00 - $27.00 (hourly) * Medical/Dental/Vision insurance eligible
after 30 days of full-time employment. What the Company Provides
You: The company is committed to supporting their team members in
every aspect of life—from career development to family needs and
overall health and wellness. They proudly offer a comprehensive and
competitive benefits and incentive package that includes:
Platinum-Level Medical, Dental & Vision Coverage with affordable
premiums Employee Stock Ownership Plan (ESOP) become an employee
owner with retirement savings 401(k) Retirement Plan with Company
Match Education Reimbursement up to $5,250 per year Generous Paid
Time Off , including vacation, sick time, and 11 paid holidays
Wellness Benefits , including free gym access and additional
wellness programs Quarterly & Monthly Bonus Incentives Career
Growth Opportunities, Unlock your potential with immersive,
hands-on training designed to elevate your skills, help you
advance, and build a rewarding long-term career with a company that
truly invests in your future Life and AD&D Insurance A Day in
the Life of a Service Coordinator: As a Service Coordinator , you
will assist with the resident move in/move out process of a
multi-family residential community. Your role includes heavy
customer interaction and the ability to effectively schedule
maintenance work including the work of vendors and contractors and
to ensure all service requests and work orders are completed in a
timely manner. Your role requires the ability to work efficiently
as well as being able to effectively communicate and deliver on our
mission of providing exemplary service according to the company’s
quality service and customer satisfaction standards Your
Responsibilities include, but not limited to: Schedule and conduct
home inspections as it relates to the move in/move out process,
including pre-move in/pre-move out, and final inspections. Assist
with the ordering and scheduling of vendor services. Maintain and
monitor make-ready boards to ensure work is accurately distributed
and meets completion time lines. Work in conjunction with the
maintenance team to ensure service requests are assigned and
scheduled appropriately and completed in a timely manner. Provide
residents with any charges related to move out/final inspection
results. Create purchase orders for all vendor maintenance services
and products (i.e. paint, flooring, etc.). Generate work orders for
make readies and other maintenance service requests. Assist with
the closing of work orders/tickets once work is completed. Schedule
and monitor water intrusion which includes communicating to
residents, follow up and 3-day notices. Resident follow-ups after
services are rendered/completed. Promote positive resident
relations by ensuring resident concerns and requests are responded
to in a timely manner to ensure resident satisfaction. Address and
follow up on customer service concerns from Satisfacts survey.
Assist with maintaining systems and logs (Keytrak, pest control,
vendor/product logs, etc.). Perform various administrative and
computer tasks, email communications, input of information/data
into various software and information systems (Payscan, Yardi, and
other company-related systems). Assist with the distribution of
correspondence/notices (3-day notices, move out charges, water
intrusion, other important resident notices that pertain to
maintenance services, etc.). Participate in property
walks/inspections (grounds, common areas, parking lots, community
rooms, make-readies, quality control, etc.) to ensure community is
well maintained according to LMH’s quality standards. Operate a
company or personal vehicle to travel to various locations for work
purposes. Qualifications What You Need for Success: 1-2 years’
experience in residential property management or customer service
role preferred. Prior work with vendors or ordering services
(appliances, plumbing, electrical) preferred. Proficiency in
personal computer skills, keyboard, internet search, email
correspondence, math, Microsoft Office, including Word, Excel, and
other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors,
management, co-workers, sufficient to exchange or convey
information and to give and receive work direction. Strong service
and interpersonal skills. Ability to work in a fast-paced
environment, multi-task, prioritize and complete assigned duties to
ensure operational objectives are achieved. Must possess a positive
and professional demeanor in all interactions, under all
circumstances. Must possess a valid driver's license. Ability to
operate a company or personal vehicle or electrical cart. Must be
available to work a flexible schedule, including weekends,
off-hours, and emergencies as required. Knowledge of OSHA laws and
regulations. Ability to travel to other regional locations for
work, training, meetings and other work-related activities. May
require use of a personal/company vehicle or electrical cart. Must
be able to meet the performance standards of this position and
comply with policies, rules and procedures of the company,
including those set out in the Employee Handbook or otherwise
communicated (verbally or in writing) to employees.
Keywords: Msccn, Aliso Viejo , Service Coordinator - San Diego, Administration, Clerical , San Diego, California
