Administrative Operations Manager - Irvine

Company: WSH Management, Inc.
Location: Irvine
Posted on: July 19, 2025

Job Description:

Position Summary WSH Management is currently recruiting for an amazing Administrative Operations Manager located in Irvine, CA. Reports to the Vice President Administrative Operations Manager Job Duties: The Administrative Operations Manager plays a key role in driving corporate efficiency, supporting executive leadership, and ensuring organizational compliance. This position is responsible for coordinating internal systems, policies, and strategic initiatives that enable WSH Management to deliver high-quality service across its apartment communities. The role also acts as a trusted partner to the executive team, managing complex projects and streamlining workflows that align with company priorities and regulatory standards. What we Offer: - Salary: $85,000 to $95,000 - Hybrid Work Schedule - Medical, Dental, Vision, Life and 401k with employer match - Paid vacation and 15 paid company holidays - Full time: 40 hours per week Administrative Operations Manager Responsibilities: Corporate Operations & Executive Support - Serve as the primary operations liaison to the President/CEO and collaborate closely with the Director of Operations, providing strategic, administrative, and project support to both roles. - Coordinate internal meetings and trainings, including scheduling, preparing materials, and documenting minutes. - Provide administrative support by managing communication and correspondence—including reports, presentations, email responses, and internal requests—while also maintaining organized filing systems, handling inquiries, and ensuring timely, professional clerical support. Property Startups, Takeovers & Offboarding - Manage the onboarding process for new construction and new management contracts, including due diligence, Yardi setup, lease document review, and staff coordination. - Oversee the offboarding process, ensuring compliance with document retention, systems closure, and communication protocols. Policy & Documentation Management - Assist in the development and maintenance of company policies, SOPs, lease documents, and compliance materials in accordance with legal and regulatory requirements. - Liaise with legal counsel to ensure documents are legally compliant and proactively monitor legislative changes. - Organize and maintain leasing, move-in, and operational forms, ensuring accessibility and accuracy for property teams. Marketing, Communications & Website Management - Create leasing and marketing materials such as flyers, banners, print and digital collateral, social media content, and advertisements for new and existing communities. - Ensure company and property websites are up to date with accurate information, photos, and availability. (Yardi Site Manager- Rent Café.) - Systems Management & Process Improvement - Act as the point person for Work Number, Anyone Home, GoTo Phones, and Yardi Screening – including user setup, troubleshooting, and password resets. - Coordinate with Yardi Support & Operations Manager for Yardi Voyager property set up. - Assist with companywide data analysis, operational reporting, and systems improvements to streamline processes and improve performance. - Coordinate property benchmarking for energy compliance (AB802 and EBEWE). - Coordinate with insurance brokers and property teams to issue and track insurance certificates. Other Responsibilities - Assist with responding to and resolving resident complaints and requests within 24 hours; refer to appropriate team members when necessary. Maintain a resident call log and submit monthly updates to ownership. - Identify and ensure correction of unsafe conditions in a timely manner. - Understand and contribute to the company's overall mission and goals. - Perform other tasks and special projects as assigned by the President/CEO Administrative Operations Manager Qualifications: - A high school diploma or equivalent is required; some college preferred. - Prior experience supporting executive leadership in a corporate operations role - 5 years of experience in property management operations, preferably in affordable housing and LIHTC settings. - Strong working knowledge of Yardi Voyager, California landlord-tenant laws, Fair Housing regulations, and affordable housing compliance. - Proven ability to develop policies and SOPs, manage transitions, and support large-scale operational improvements. - High proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). - Excellent written and verbal communication skills, attention to detail, and organizational ability. - Ability to work independently and collaboratively in a fast-paced environment. About us WSH Management has managed senior and multifamily properties since we began operations over 20 years ago and are very experienced in the management of both affordable and market rate apartment communities. We currently manage over 80 properties in California and have over 200 employees. Come join us! WSH Management is a recipient of the 2022 Employee Choice Award, and we intend to continue this trend. We offer training programs and growth opportunities to our employees. WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO How to apply If you’re interested in applying for this position, visit our Careers Page at www.wshmgmt.com or click “Apply” at the top of this ad. PI1b8532ed4ad4-37156-38037250

Keywords: WSH Management, Inc., Aliso Viejo , Administrative Operations Manager - Irvine, Administration, Clerical , Irvine, California